Cancellation Policies
The Owner/Host/Manager chooses the cancellation policy that suits him most. Adriatic-Home offers three (3) different policies for Traveler Cancellations. Once a booking has been confirmed, the policy is equally binding for both Owner/Host/Manager and Traveler. Any cancellation policy connected to a listing is openly visible to make sure that the Traveler is aware of the terms that they will be bound by when a booking is confirmed.
If Traveler cancel the booking
| Cancellation Policy | More than one week before check-in | Less than one week before check-in | Less than 4 days before check-in | Less than 48 hours before check-in |
|---|---|---|---|---|
| Flexible | Full Refund | Full Refund | Full Refund | No Refund |
| Moderate | Full Refund | Full Refund | No Refund | No Refund |
| Strict | 50% Refund | No Refund | No Refund | No Refund |
Flexible
- For a full refund, the Traveler's cancellation must be made 48 hours before the *check-in
- If Traveler cancels the booking at any time, will be charged 15% of the total booking value.
- Example : If Traveler paid a total of €115 and cancels more than 2 days prior to check-in, they would receive a refund of €100.
Moderate
- For a full refund the Traveller's cancellation must be made 4 days before the *check-in
- If Traveler cancels the booking at any time, will be charged 15% of the total booking value.
- Example : If Traveler paid a total of €115 and cancels more than 4 days prior to check-in, they would receive a refund of €100.
Strict
- For a 50% refund the Traveller's cancellation must be made 1 week before the *check-in
- If Traveler cancels the booking at any time, will be charged 15% of the total booking value.
- Example : If Traveler paid a total of €115 and cancels more than 7 days prior to check-in, they would receive a refund of €50.
If Owner/Host/Manager cancel the booking
- The Owner/Host/Manager will be charged a penalty fee, 15% of the total booking value. Adriatic-Home will deduct this charge from Host's/Owner's/Manager's next booking.
- The Traveler will receive a full refund of his payment.
Terms and how to cancel a booking:
The cancellation of any booking is only official until you have received a cancellation confirmation email from Adriatic-Home.
Adriatic-Home will mediate between any disputes and reserves the right to decide finally and conclusively on such disputes.
Any booking cancellation can only be processed by Adriatic-Home. If you intent to cancel or change your booking, please click here.